The trustees of Blenheim Free Church desire that, whenever there are concerns relating to actions taken by the church’s volunteers or staff, those concerned will do all they can to resolve those concerns informally. However, if this route has been exhausted without a satisfactory conclusion, then the church does have a formal Complaints Procedure, a copy of which can be obtained on request from any of the church trustees or by emailing enquiries@blenheimfreechurch.org.uk.